FAQs

ELF Miniatures items are made to 1:12th scale unless otherwise stated.

Our products are for Dollshouse Collectors, they are not intended for children's play.

Shipping is calculated automatically at checkout depending on the weight of your parcel. We use Royal Mail Standard delivery on all orders except items of high value which are shipped using a tracked service.

Please check your measurements carefully when purchasing our products as we cannot accept returns if you change your mind, or if the item does not fit. We also cannot accept returns for 'Steel' items that are made from aluminium due to the fragile nature of these products.